Several details set Service apart as a menswear retailer. In an effort to let customers know exactly what they are getting and how it will fit, the shop pre-washes all washable items. The process reveals the fabric’s actual hand, pre-shrinks the garment, and presents purchases ready to wear.

The principal prerequisite for inclusion in the store’s well edited product mix is that each item must be a good value, whether inexpensive or luxurious. Many selections are represented by a single sample with a crew member ready to retrieve a needed size from stock. The shop hopes to provide a “service” as efficient as shopping online with the added benefit of being able to try items on and leave the store with purchases in hand.